Archive for the ‘The Parent App’ Category

Rethinking the role of digital media in family life

June 5, 2013
Photo: Center for Media & Human Development, Northwestern U

Photo: Center for Media & Human Development, Northwestern U

Today’s parents of young children are much more comfortable with communication technologies than were the generation of parents who preceded them, as a significant U.S. report released yesterday confirmed. These parents are using technologies like the TV, smartphones, computers, and tablets to manage family life and to keep children occupied. And as children grow older, parents and children are much less likely to spend time together in mediated activities. Joint media engagement drops off markedly for children who are six or older, according to this study. What will this mean for U.S. families? It might mean that parents will have to prepare children for a world that requires intentional effort as we seek to maintain the bonds that matter most to us, as this blog post will report.

Findings from the just-released report, titled, Parenting in the Age of Digital Technology, were announced as part of a conference with the same title held at the offices of the Pew Charitable Trusts and that I was able to attend. The conference brought together speakers who have conducted extensive research on the media in family life both for general audiences and for specific educational and media industry applications. This post will discuss both the report and the conference, focusing specifically on findings and implications for parents, caregivers, and those who provide support and programming for families of young children.

The Parenting report was based on a nationally representative survey of more than 2,3000 parents of children aged 0 – 8. Ellen Wartella, director of Northwestern’s Center on Media and Human Development and lead author of the report, said that the study “reveals a generational shift in parental attitudes about technology’s role in young children’s lives.”

Dr. Ellen Wartella, Professor and Director, Center for Media & Human Dev't, Northwestern U

Dr. Ellen Wartella, Professor and Director, Center for Media & Human Dev’t, Northwestern U

Digital media don’t even make the list of things that parents are “very concerned” about, said Vicki Rideout, coauthor of the report. Health and safety, fitness and nutrition, and social and emotional skills top that list.

The report confirms the rapid adoption of smartphones and tablet devices in the homes of those who have children aged 0-8, noting that 71% of these households have a smartphone, 42% have a tablet device, and 35% have both. The study confirms that most parents (70%) don’t think that these technologies have made parenting any easier. Many parents still would prefer to rely on other alternatives, such as books, toys, or other activities when they’re looking for educational opportunities, when they want to keep children occupied, and when they want to reward good (or punish bad) behavior.

The study also confirms the enduring economic gap related to ownership of tablet devices: 65% of households with incomes above $100,000 own a tablet, whereas only 19% of households with incomes below $25,000 do. The study finds that there are different types of family environments, and that these are also related to income:

• 39% of families are media-centric, consuming an average of 11 hours of screen time each day. These families are very or somewhat likely to use tv to keep children occupied (81% say this). About half of these families leave the tv on all or most of the time and about half (44%) have a tv in the child’s bedroom. Children in these families spend an average of 4.5 hours a day with screen media (remember, these are homes with children who are 0 – 8 years old). Lower income families tend to fall into this category.

• 45% of families are media-moderate. They spend just under 5 hours a day with screen media, and would prefer to spend their leisure time outside rather than in. Children in these families spend just under 3 hours a day with screen media.

• 16% of families are media-light. These parents spend less time with screen media, are less likely to use tv when getting children ready for bed, and children in these families spend about 1 ½ hours with screen media. This category is associated with parents who have higher levels of both income and education, although there are families from every income level in each of these categories.

Goodling Institute for Research in Family Literacy

Goodling Institute for Research in Family Literacy

These three categories echo Sonia Livingstone’s analysis of the “media-rich,” “traditional,” and “media-poor” homes she observed in her studies of media in the U.K. homes of families with children. Livingstone also found a relationship between media use and income.

In the U.S. context, there’s also a relationship between heavy media use and the increasing stress of managing a household where both parents work and where a diminished economic safety net means that work often intrudes upon family life, as Elinor Ochs, Distinguished Professor of Anthropology at UCLA, reported. Ochs and her research team have just published the results of a large-scale ethnography of U.S. middle-class families that documents the hectic and often stressful lives of parents in two books: Fast Forward Family and Life at Home in the 21st Century. At the conference where the Parenting report was released, Ochs showed poignant photos of backyards that sat empty as families retreated to separate indoor (and often mediated) activities in the scarce hours at home. In their study, she and her colleagues found that fully half of parents’ leisure time was spent with the television; most families had 3 tvs; 80% had tv in parents’ bedroom; and 47% had a tv in the child’s bedroom.images-3

For those interested in media use, one of the key takeaways from the CELF study by Ochs and her colleagues is that children’s technology use is entwined in unclear family role expectations, routines, and rules. Tasks are negotiated rather than delegated, and the child’s individual entitlement trumps obligation in many households. Parents seemed uncomfortable interrupting media use or setting clear expectations about when such use could begin or needed to end. Ochs showed footage of fathers coming home from long workdays to children too engrossed in video games to acknowledge the father’s return, and mothers struggling to extract children from television-viewing in order to get them to school on time. Ochs, who is Director of the UCLA Center on the Everyday Lives of Families (CELF), argued that we have to see parental regulation of media use in the context of how families today are living their lives.

Such struggles over media use raised questions about the self-reports of parents who responded in the Parenting study that children’s media use was not a source of family conflict. Maybe the struggles that Ochs and her team observed are more unusual among families with children younger than age 8. Or perhaps families of young children do not envision such occurrences as “family conflict” but as personal struggles over how to be good parents for children immersed in a mediated environment.

This led to one of the key discussion points of the conference: The responsibilities of parents, and of experts who would advise parents, have shifted.

Instead of looking for guidelines about how much is too much screen time, we need to encourage parents to think about teaching time management and we need to provide young people with opportunities to learn how to remove themselves from or end screen time. Michael Rich, Associate Professor at Harvard Medical School and advice author at, suggested that families consider instituting a “digital Sabbath” in which they experience life together and apart from technologies. He also noted that this is often harder for parents than for their children. Barbara Fiese, Professor at the U of Illinois at Urbana-Champaign, noted the importance of encouraging healthy habits in the whole “family ecology” of which media ecology is one part.

48698073.TexasDSCN0184Another key discussion point of the conference: We need to remember that we don’t all experience media in the same way.

This was one of the points I wanted to make, as I observed that not all families even want to adopt a “media-light” position. I noted that the “helicopter parent” or “concerted cultivation” approach to parenting tends to keep families too busy to watch television and is framed in relation to viewing all leisure as a waste of time. Media are only seen as positive in these families when they fit within what I term an ethic of expressive empowerment. However, not all parents can engage in the kind of concerted cultivation activities that tend to make media use lighter. They may face economic, health, language, or job- or transportation-related challenges. Or their neighborhood’s not safe and so staying inside with media is a positive alternative. Child with a iPad in iPad promotionWhat’s more, “helicopter parenting” and concerted cultivation are rooted in the idea that young people can achieve and improve their lives through participation in existing societal structures, whether that’s school, sports, or the arts. But while families facing greater economic challenges hope that these things will help, they don’t trust that they will. They look to their families, neighborhoods, friends and communities to help their children develop the resilience they will need to face the challenges of racism, prejudice, and structural inequalities. These families approach media with an ethic of respectful connectedness: to the extent that media can help parents and family members to stay connected and to remain respectful of who they are and where they’ve come from, media can be seen as useful and helpful in relation to family goals.

Vikki Katz, Assistant Professor at Rutgers University who has studied Latino immigrant parents and their children in LA, also reinforced this idea. She reminded us that many people don’t take work home with them via their smart phones, for instance – but on the flip side, in order to make ends meet, many also have to work longer hours and not at times of their own choosing. She also reminded us that it’s important not to pathologize families who have economic struggles. They have the same goals as the rest of us when it comes to wanting the best for their children and in their hopes for the “American dream,” and those of us working in areas of policy, research, and industry need to seek to provide support for them on their own terms.

Other speakers at the conference included:
Richard Culatta, Acting Director, Office of Educational Technology, US Department of Education; Kelly Pena, Senior Vice President for Research at Disney Channels Worldwide; Leticia Barr, Tech Savvy Parent blogger with Parents magazine; Linda Villarose, former health reporter and editor at The New York Times; Michael Levine, Executive Director of the Joan Ganz Cooney Center (who gave a quick review of important research to come), and George Askew, MC, Chief Medical Officer, Administration for Children and Families, U.S. Department of Health and Human Services.

Thanks especially to Ellen Wartella, Vicky Rideout, the Pew Charitable Trusts, Emily Kirkpatrick who is VP of the National Center for Family Literacy, and Sabrina Connell and the many other graduate students from Northwestern and from Georgetown University who made this conference possible!

Vicky Rideout, VJR Consulting

Vicky Rideout, VJR Consulting




Making an iPhone contract w/kids? Ask them what they want from you.

January 11, 2013

I just published a blog entry response to the “iPhone contract” that made the rounds earlier this week (referring to the mom who wrote a contract with her 13-year-old son that outlined expected behaviors). I decided to take my own advice and have my kids take the lead in writing up a family technology agreement. Some of it might make you laugh (or cringe in recognition):

Setting up a contract about tech use with your kids

January 8, 2013

The holidays are a time when lots of parents give gifts of technology to their children. And so, when a mom in Cape Cod created and then blogged about an 18-point contract for her son as she gave him an iPhone for Christmas, I guess I wasn’t too surprised to see that her contract went viral.

As a response I thought I’d post the contract that’s in the back of my book, The Parent App: Understanding Families in a Digital Age.

I got some of the ideas for my own contract from Common Sense Media, which provides great age-appropriate resources for parents who want help figuring out how to positively integrate technology into the lives of their family members. Like the contract that Janell Hoffman wrote, the contract in my book is meant to encourage conversation between parents and kids around technology. Mine includes not just mobiles but all kinds of family technologies and it also reflects a broad way of parenting in the digital age that emphasizes mutual respect.

I really liked that Hoffman’s contract included lots of fun. The one suggestion I’d add to that contract: I think it’s a good idea to create something that both the children and the parents can sign. From my research, I learned that young people learn a great deal from what they observe among their parents, and sometimes we have a hard time putting the tech down even when we really want to prioritize time with our precious family members (I speak from experience as an easily distracted multitasking mom of two teens!). So what’s below is not just a contract for a young person to sign – parent(s) need to sign it, too.

Here’s to navigating a media-saturated world together!

Time Together

1. I agree to spend ___ hours each week doing activities with only my family members.
2. I agree that when I am at the dinner table with my family (whether at home or elsewhere), I will put my hone and other devices away and I will not return to them until we have finished cleaning up after the meal.
3. I agree that the following locations will be no-technology zones:__________________

Mutual Support

1. I agree that I will tell someone in my family if I experience something online that makes me feel bad or if I find something that I feel is inappropriate.
2. I agree that no matter what I am doing, I will answer the phone when I see that a family member is calling.

Respecting the Rights of Others

1. I will download or use copyrighted materials only when they are legal to download or I have sought permission to use them.
2. When filling out surveys or questionnaires online or on a mobile, I will not give out specific information about where I live or where I go during the day.
3. I will give credit to others when I cite, quote, or copy their ideas or images from an online source.
4. I won’t copy, paste, and send a message to someone else if that message was meant only for me.
5. I won’t text and drive. Ever.


1. I agree that I will ask permission when I’d like to view what someone else has been doing online, with texts, or elsewhere. I agree that I will not hide what I am doing online and on my phone from other members of my family.
2. I agree that I will not share personal information that I wouldn’t be willing to see broadcast on our local television news.
3. I agree to limit play time on the computer to ____ hours each week.
4. I agree to limit game time on game devices, mobiles, or tablets to ___ each week.
5. I agree that I am responsible for remembering my own password, and I will not share it with anyone beyond my family.
6. I agree that I will practice respectful and responsible behavior, and I will not insult other people or send mean or inappropriate messages online, in a text, or in a comment.
7. I agree that I will not purchase anything online or enter a credit card for any reason without asking another family member first.


1. I agree that I will ask _______ (someone in my family) how to do _______ (e.g., how to play Minecraft, write a blog essay, set up a ring tone, etc.)
2. I agree that I will help _______ learn how to do __________.

Do you have some other items you’d like to add?

Bringing Up the iKid Generation

September 21, 2012

Chicago Tribune ran this story by Heidi Stevens that’s helpful for parents who are trying to sort out how to use technologies for education and family bonding. Cites me & Michael Levine of the Joan Cooney Ganz Center, and gives a positive mention to!

August 21, 2012

The new online magazine Amplify has some thought-provoking and helpful material for educators and parents with articles by Marc Prensky, Scott Steinberg, and Marilyn Price-Mitchell, among others. I’ve got an article there (scroll down to see it) titled, “When Parents Aren’t Comfortable With Technology.”

NY Times story on parental monitoring features me & friends

June 26, 2012

‘Big Brother’? No, It’s Parents

Published: June 25, 2012 26 Comments

When her children were ready to have laptops of their own, Jill Ross bought software that would keep an eye on where they went online. One day it offered her a real surprise. She discovered that her 16-year-old daughter had set up her own video channel.

Kyle and Colleen Reed, with Darren, 13, and Trevor, 11, in Golden, Colo. Mr. Reed monitors Darren’s texting with an app.

Using the camera on her laptop, sometimes in her bedroom, she and a friend were recording mundane teenage banter and broadcasting it on YouTube for the whole world to see.

For Ms. Ross, who lives outside Denver, it was a window into her daughter’s mind and an emblem of the strange new hurdles of modern-day parenting. She did not mention it to her daughter; she just subscribed to the channel’s updates. The daughter said nothing either; she just let Mom keep watching.

“It’s a matter of knowing your kids,” Ms. Ross said of her discovery.

Parents can now use an array of tools to keep up with the digital lives of their children, raising new quandaries. Is surveillance the best way to protect children? Or should parents trust them to share if they are scared or bewildered by something online?

The answers are as varied as parents themselves. Still, the anxieties of parenting in the digital age have spawned a mini-industry, as start-ups and established companies market new tools to track where children go online, who they meet there and what they do. Because children are glued to smartphones, the technology can allow parents to track their physical whereabouts and even monitor their driving speed.

If, a few years ago, the emphasis was on blocking children from going to inappropriate sites on the family computer, today’s technologies promise to embed Mom and Dad — and occasionally Grandma — inside every device that children are using, and gather intelligence on them wherever they go.Read more at the New York Times

The Parent App: Understanding Families in a Digital Age

June 11, 2012

Thanks to Oxford University Press, my book is now entering the home stretch and will be out this fall! Below the cover art is the new preface to the book. Feel free to offer any feedback. I was trying to write it in a way that combines my positions as (1) mom of a preteen and teen and (2) sociologist of media. I could write another book about how difficult that was to pull together based on my own tendency to doubt myself as a mom (and scholar). But that’s another story. Today I’m celebrating progress!

Preface: The Parent App and the Parent Trap
It’s 2:45 p.m. and I’m late—again. My husband, Jon, already texted me to tell me that he was going to be at a meeting, a subtle reminder that it’s my turn to pick up the kids today. I left my office on time, but I’d forgotten to allow for the construction project at the end of Evans Avenue, the main thoroughfare separating my office from the highway. So I’ve got my iPhone on the seat next to me, at the ready for when I hit the next red light, and I’m already scrolling through the list in my head. Should I call Delia? No, she’s working on Thursdays; so is Suelita, and she always works until six. Keiko and Mike are at work, too, and Jodi’s got to take her boys to baseball right after school. Laura, my friend who’s a dedicated stay-at-home mom, just helped me out two days ago; I’m too embarrassed to have to ask her to bail me out again. Red light: what’s the plan? I decide to call Margie, who works at the school’s front desk, and ask her to catch my young family members as they exit the school and let them know I’m on my way. But I dread that, too: who knows what the school staff does with the dirt they have on chronically late parents like me? I suddenly find myself wishing, for the very first time, that my ten-year-old had a cell phone. Life would be so easy then, I muse. I could simply call Jonathan and tell him that I will be there ten minutes after school lets out, and ask him to alert his younger sister so that they can wait for me together. Such a call might have an added benefit, too: maybe I could forestall “the look” (any parent who’s ever been late for pickup will know exactly which guilt-inducing look I’m talking about).

I quickly dismiss the idea of getting him a cell phone. I couldn’t do that, because then eight-year-old Allison would be more convinced than ever that Jonathan was the favorite—unless I bought one for her, too. Which she’d no doubt lose within a week, since she’d really have no use for it. And anyway, their school doesn’t allow them to bring mobiles into the classroom, so even if they both had one, there’d be no guarantee either one of them would remember to pick it up from the office and turn it on to check for a message from Mom. And then I had the strangest realization of all: the real reason that I didn’t want to get them cell phones was that I felt unprepared for it. I didn’t know enough about what getting them mobiles would mean: for them, for me, for our family. What would having a cell phone lead to? Is it sort of like the adult drug abuser’s slide from beer to hard liquor to heroin, so that the next thing I know they’re twelve-year-olds with a CrackBerry habit?

Especially strange was the thought that occurred to me in the next moment: how could I not know what having a mobile phone would mean? I’ve had a cell phone for more than a decade. What’s more, I’ve been studying family uses of mobiles, the Internet, television, and a host of other media for the better part of fifteen years. I can rattle off statistics with the best of them: 95 percent of kids have access to the Internet by age eleven; 89 percent of families have multiple mobile phones, and 75 percent of twelve- to seventeen-year-olds have their own phone; the average age at which young people get a cell phone is around nine and a half, and children in single-parent families tend to get cell phones earlier than those who have two parents living in the same household; the average number of texts sent a month by a U.S. teen is well over three thousand.1 I also know that it’s parental concerns for safety, as much as kids’ desires, that are fueling the growth of Xbox, PlayStation, Wii gaming, and portable game devices, since parents want kids to be supervised and kids who have fewer resources for or access to supervised outside activities are more likely to spend time inside with mediated entertainment. I know all about the defeat of the Stop Online Piracy Act and the Verizon-AT&T showdown over the iPhone. Like most moms, I’m sometimes unsure of myself, but shouldn’t I, of all people, know what to expect?

I realized then that what all parents really need, or wish we had, is some way to discern the most caring, smart, sensitive, and effective responses to the dilemmas that digital and mobile media have introduced into the lives of our families. What we need is a Parent App. Is my thirteen-year-old responsible enough to handle a Facebook page? Check the Parent App. What will happen down the road if I allow my seven-year-old to download games onto my cell phone? Consult the Parent App. The house phone is ringing and ringing, but my twelve-year-old has decided that pounding out the Harry Potter theme on the piano is what he’d rather be doing right now. Parent App, can you help me out here? How about helping out with dinner, laundry, or after-school pickups while we’re at it?

A number of companies have rushed in to address our felt need for apps that will help with parenting. Parents can diagnose children’s aches and pains with the Portable Pediatrician mobile app, look to the Dinner Spinner for suppertime plans, or figure out what their teens are saying by checking the Teen Chat Decoder. There’s even a Time-Out app, so if you put your child in time-out, you can be reminded to take her out of it when her time is up. Additionally, parents can consult a number of social network sites for advice on parenting. Almost all of the most frequently trafficked have “mom” in the title. With sites such as CafeMom, Mamapedia, and MomsLikeMe, help is only a click away.2 These apps hold the promise of making life more manageable and productive, especially for women who are expected to balance the demands of work and family and to move seamlessly between them. But does technology really make life easier for us? Is that how technology is changing family life today? Most parents instead are reporting that technology is making life with their children more challenging, not less.3

Parents have always had to face challenges. Yet digital and mobile media have put a fine point on the experience of living with preteen and teenage young people who believe that they know better than their parents about how best to manage such things. I decided to name this book The Parent App when I said the title out loud and realized how much the voices of the young people in this book remind me of the perennially popular film with a similar name: The Parent Trap. Hayley Mills and, later, Lindsay Lohan brought to life a humorous fantasy with enduring appeal among generations of elementary, tween, and teenage young people, including me and later my own children. In those films, twins who were separated at birth discover a deep secret about their parents’ past that is obvious to everyone who meets them. Then they connive to help their parents recognize and correct the mistake the parents made so long ago. Once the parents have realized that the kids were right, they all live happily ever after. The pink landline phones featured on the cover of the 1961 video version are replaced with mobiles in the 1998 version, but the theme is the same: young people are able to work around and ultimately correct their parents’ wrongs because they are smart, they can pull together resources (including those of technology), and, of course, they knew all along what was best for everyone.

Young people thinking they know what’s best for everyone: that may sound familiar to parents and to those of us who remember what it was like to feel that way. In the interviews with mothers and fathers that form the core of this book, this is the way that many parents of teens and preteens characterize the interactions they have with their children about mobile phones, social media sites, gaming platforms, and the Internet. Parents recognize that young people are growing up in a world saturated by digital and mobile media, and we often feel trapped because the context seems so different when compared with our own growing-up experiences. Yet, like the similarities between the 1961 and 1998 films, we also know that some aspects of the growing-up years remain the same. We just need help navigating the new situations.

But this book is not strictly an advice manual for parents. For one thing, digital and mobile media are changing so rapidly that any book could be outdated before it reached publication. Numerous websites and blogs exist that provide excellent advice on how parents can address particular situations they confront, and thus it’s possible to find suggestions tailored to the unique challenges of individual families. Some of these resources are highlighted in Appendix B, and specific suggestions for parents are offered in the concluding chapter of this book. But in order to set those suggestions in context, this book explores the meaning behind the changes that we are all experiencing. It asks how families are experiencing and responding to the challenges, both new and old, of parenting young people through the late elementary, preteen, and teen years. Why are parent responding in the ways that they are? And perhaps most important, what will these responses mean for us as family members and as members of society?

In order to investigate these questions, in this book I bring together two different bodies of research. First, as a sociologist who studies media, I consider various theories that are helping to explain both the characteristics of today’s new media and the ways in which these characteristics may be changing our individual and social experiences. Second, as a communication scholar interested in families, I look at how families have adopted various strategies for communication between family members, and how these strategies shape the ways in which digital and mobile media technologies fit into our lives as individuals and as families. I also bring to this book my perspective as a married working mother of a teen and preteen, with our family living in a middle-class neighborhood.

When I first realized my own hesitation about getting my son a mobile phone, I wondered where the nervousness was coming from. I wasn’t overly worried about the risks that receive the most media attention: sexting, possible exposure to undesirable content, or contact with sexual predators. I just wanted to know whether a mobile would help me in my quest to be a good parent. Would getting a phone help me achieve my goal of having positive connections with my son, or would it undermine that goal? I realized then that I didn’t want to write this book solely about the risks of new media. I wanted to write about how digital and mobile media fit into this felt wish to be a “good-enough” parent.4 Of course, my own context and family background shape what it means to me to be a “good-enough” parent. I might use a Parent App to help me locate a family-friendly restaurant, but what I could really use is a Parent App that would help me recognize risk as I define it, so that I can be the best parent possible in my own context, in relation to my own children, and in what often feel like unfamiliar situations.

In this book, I want to add to the numerous important studies exploring how parenting is changing in the United States, particularly with the rise of overparenting and the “helicopter parent,” trends that are much in evidence in my own cultural milieu.5 Some books, such as Margaret Nelson’s Parenting Out of Control and Barbara Hofer and Abigail Sullivan Moore’s The iConnected Parent, have argued that today’s technologies make it altogether too easy for “helicopter parents” to spy on their children or remain too connected to let go as the children get older.6 The temptation to be this kind of parent is surely there, but it’s one that many parents in my study actively tried to resist.

I also wanted to consider insights from my field, media studies. It does have an important lens of theory to bring to these issues of how families are experiencing digital and mobile media in their everyday lives and how children and parents struggle together over the when and why of their practices involving media.7 The field of media studies reminds us to think about communication technologies not as things we merely use but as innovations that evolve in specific contexts in relation to perceived needs and which continue to evolve in relation both to those needs and to practices that specific technologies discourage or make possible.8 Technologies such as mobile and online communication do not only enable our connections with others and with information. They also add a new layer of meaning to those connections, and in doing this, they change our relationships with each other. New technologies make possible certain ways of being, and how we use technologies then further shapes our options for the future.9 I wanted to look not only at how parents and their children were using technologies but also at how those uses made sense to them in relation to the rest of their lives.

The media-saturated context of our lives is undergoing change, and this provides an excellent opportunity for us to reexamine some of the taken-for-granted ways in which we have approached communication and communication technologies within our families. Some of our assumptions may be outdated given this new context; as this book will argue, they may even be having unintended consequences that we are not yet able to see. As Carolyn Marvin argued in her book When Old Technologies Were New, “new practices do not so much flow directly from technologies that inspire them as they are improvised out of old practices that no longer work in new settings.”10 It’s in the spirit of this observation that this book turns to how, exactly, families are improvising in the new settings inaugurated by digital and mobile media.

This book argues that two distinct patterns in how families communicate are shaping media use in the digital age, and each of these patterns both is rooted in particular histories and is now evolving in relation to digital and mobile media affordances. Among upper-income families, I observe an ethic of expressive empowerment, in which parents want to encourage their children to use these media in relation to education and self-development and to avoid use that might distract them from goals of achievement. Among lower-income families, I observe what I term an ethic of respectful connectedness, in which family members want to encourage the uses of digital and mobile media in ways that are respectful, compliant toward parents, and family-focused. Certainly upper-income families want their children to be respectful and connected, and lower-income families want their children to grow into expressive and empowered people, and there are many instances in which family members use these media in ways that end up being disrespectful or even disempowering. I use the term ethics to signal that there are guiding principles that help parents and young people determine a course of action in relation to communication practices.  Even if our efforts fall short, we all act out of the limits of our practical situations and in relation to what we take for granted as the right or good way to do things. But I argue that families live in a cultural milieu that tends to value one approach or the other, and we find ourselves adopting or responding to the patterns that are taken for granted in our particular context. Because there remain distinct gradations of digital inclusion, and because U.S. families experience lives that are increasingly isolated from the lives of those in different economic circumstances, the uses of these media are reinforcing rather than alleviating what is becoming a troubling economic and social gap in U.S. society.11

What may be surprising is this: when you consider the stories people from differing economic backgrounds tell about how they incorporate technology into their family lives, those with the greatest access to skills and resources would find much to envy among the family communication ethics of those who have much less access to skills and resources. And yet the very embrace of a communication ethic of expressive empowerment may be undermining our ability to foster an ethic of respectful connectedness within our families and beyond them. Does this mean that middle- and upper-income families are actually losing something of value as we unconsciously embrace certain approaches to technology in our fast-paced and teleconnected lives? I believe that we are, and this is part of the larger story this book will tell about how technological advances and family communication patterns are working together to reshape the family and the communication environment in which we all live. What I will argue is that in the networked society, focusing on the empowerment of our individual children may be causing us to miss the bigger picture. We need to understand not only what’s new about technology and how technology changes our children’s environments but also how our traditional ways of communicating with one another in our families may be generating more work for us all, and may need to be rethought in the digital era.

Not all upper-income families engage in the same strategies for setting guidelines regarding digital and mobile media, and not all lower-income families are similar to one another, either, as this book will demonstrate. But I believe that the patterns of difference that are emerging now will continue to shape the landscape of the future. The ways in which families are now differently engaging in digital and mobile media use suggest that technology is playing a role not in leveling the playing field, as many of us had hoped it would, but rather in contributing to the income inequality that has been on the rise in most countries since the early 1980s.12 Thus, this book will foreground three issues: (1) how new technologies are introducing new situations that parents and children confront in their daily lives, (2) how today’s inherited patterns of communicating within families are shaping our uses of and approaches to digital and mobile media, and (3) how the ways we communicate with one another (and not only the ways we regulate or oversee the uses of technologies) may need to be reconsidered so that we can better understand and manage the changes we are currently experiencing. All three of these components are needed if we are to understand how young people and their families are experiencing the mediated environment today, what parents can and should be doing to help young people to prepare to face the challenges of the emergent digital environment, and what we might anticipate for our future together. I believe that for too long we have overlooked the connections between family, technology, and what researcher Roger Silverstone referred to as the “moral economy of the household”—the relationships between what we do in our individual households and what happens in the world at large.13 We owe it to ourselves to understand both how digital and mobile media are reshaping family life and how family uses of these media are, in turn, reshaping our society. Ultimately, these interrelated issues inform what parents need to do with, for, and in relation to young people in the emergent digital environment.

In order to write this book, I relied upon both formal and informal interviews held over more than a decade with parents, young people, relatives, educators, and researchers. I also relied upon the excellent research being produced in the areas of parenting, digital and mobile media, and gender and technology, and am especially grateful for the many journalists who have worked hard to keep parents informed about the issues confronting parents and young people today. Although my research team and I analyzed interview and survey data that filled well over a bookshelf’s worth of three-ring notebooks, this book is also informed by my own experiences. As my children have grown up, the issues of this book have taken on increasing urgency in my own family’s life.

In this book, I write in a way that is consistent with what some scholars have called “women’s ways of knowing,” in which there is no harsh separation between research and life, and where what happens in one realm inevitably informs the other.14 Researchers are charged with telling stories that help to convey new interpretations of data and to offer new insights into shared experiences. Similarly, when parents, and in particular mothers, are faced with parenting dilemmas that relate to digital and mobile media, we also share stories. Just as researchers contribute to an ongoing conversation in which they build upon or challenge existing understandings, parents listen to what others have done and we try to learn from the successes and foibles of other parents. Sometimes the stories that parents share with one another are laugh-out-loud funny; other times they’re sad and deeply troubling. Sometimes they’re not even our own stories, but stories that have attained a mythic level of resonance because they speak to deep fears or anxieties about what it means to be a human being who cares about others. We are symbolic animals, and by putting our experiences in story form for others we learn what to do and what our actions mean.

My own understandings of the role of digital and mobile media within family life have been impossible to separate from my personal experiences as a parent who now lives within the milieu of expressive and empowering parenting. They are also influenced by my own experiences of having been parented in a context that was a study in contrasts. I grew up in a household where one of my parents came from privilege and the other didn’t; one liked television, the other liked reading. Members of my mother’s Italian American family have lived their entire lives in an economically depressed rust belt city of the Northeast. Many members of my father’s Anglo-American family moved from the New York City area to the upwardly mobile and progressive city of San Francisco. On my mother’s side there are bankruptcies; on my father’s, millionaires. I think my own complicated background is why the relationships between economics, technology, and family life have always fascinated me. I’m sure it’s why I am uncomfortable with the term “working class” or even “lower middle class,” as you will see in this book. Sociologists would refer to half of my extended family in that way, although my family would never use those terms themselves. Members of my extended family buy middle-class things; they do things middle-class people do. If things had worked out differently, they would have had middle-class incomes and security. Some of them do now; others might someday. That’s the way they, and I, see it. Like most parents, and like my own relatives, I hope that my own children are able to craft a balanced life that is meaningful and not financially strapped, and I worry about today’s economy and their future prospects. Today my children go to a school two blocks from a mobile home park and two blocks from mini-mansions, and I sometimes wonder if there will be anything in between when they are older. As much as anything else, my desire that there be something in between is behind this book.

Researchers often fail to acknowledge how our own stories connect with what we study and why.15 I include these personal stories to provide a framework for evaluating what I say here. It may not make the stories in this book any more “informational” or “factual,” but I hope the stories will be resonant and instructive.

I have structured this book as a series of stories because I believe that even as human beings are challenged to access, process, and manage information to a greater extent than ever before, we do not make decisions based on a formula that is rooted in algorithms. Having information is not the same as knowing. Knowing involves feelings and intuitions as well as logical analysis. Knowing is relational, and our past experiences shape what we think we know about our present. We do not need more information on how to parent, therefore: we need ways of knowing that can frame how we understand the changes we are experiencing, and how we might parent as a result.

This book is divided into three parts, and you are welcome to read them in the order that strikes you as most interesting or urgent.

The first section foregrounds the most well-publicized parental fears related to digital and mobile media. These chapters tell stories that highlight concerns about possible links between depression and overinvolvement in social network sites, cyberbullying and teen suicide, and gaming and dropping out of high school. These chapters include some discussion of how young people experience some of the things parents fear most about digital and mobile media contexts: cyberbullying, sexting, and Internet predators. Most of these stories reveal that young people are capable of handling the new situations that emerge with digital and mobile media, yet they also reveal the benefits that can come from advocating for those who are most vulnerable.

In the second section, I turn to the stories of young people, particularly preteens and teens. The stories in these chapters illuminate why digital and mobile media technologies have come to be so central in the lives of youth today, and what that looks like in the lives of differently situated young people. These chapters consider how these media relate to youthful needs for identity, peer relationships, privacy, and autonomy, as well as to young people’s continuing needs to maintain relationships with family members, cultures, and traditions.

In the third and final section, I introduce the two ethics of communication that I observed among upper- and middle-class families, on one hand, and “would-be middle-class” and less advantaged families. I do this by discussing how communication technologies both contribute to risk and are used to resolve it, how parents’ patterns of communication have evolved to be responsive to these risks, how parents mediate the media as a means of overseeing their children’s media environment, and how parents strive to keep their own familial goals in mind as they parent in spite of the host of other pressures they feel. I explore the ways in which even technologies that seemingly save time can add to the workload of the primary caregiver, who is usually but not always the mother.

The final chapter reviews the main themes of the book and presents a map for building a Parent App that will suit the needs of different families as they address themselves to the challenges and opportunities that digital and mobile media present to us all.

I have no interest in contributing to the already healthy amount of anxiety that parents have about technologies. Instead, I’m interested in understanding what’s new about new media technologies as well as how these technologies are being used according to patterns that came before, so that we better understand how both factors are contributing to the changes we are all experiencing.

1 Amanda Lenhart, Teens, Cell Phones and Texting, Pew Internet and American Life project, April 20, 2011; Amanda Lenhart, Mary Madden, Aaron Smith, Kirsten Purcell, Kathryn Zickuhr, and Lee Rainie, Teens, Kindness, and Cruelty on Social Network Sites, Pew Internet and American Life Project, November 9, 2011; Amanda Lenhart, “It’s Personal: Similarities and Differences in Online Social Network Use Between Teens and Adults,” presentation at the annual meeting of the International Communication Association, May 23, 2009; Amanda Lenhart, Mary Madden, and Aaron Smith, Teens and Social Media, Pew Internet and American Life Project, available at (retrieved January 20, 2008); Amanda Lenhart, Teens, Video Games, and Civics, Pew Internet and American Life Project, available at (retrieved October 1, 2008).

2 Sara Kessler, “Six Valuable SNs (Social Networks) for Parents,” Mashable, January 21, 2011, available at (retrieved January 31, 2012).

3 Insert cite here about parenting becoming more challenging with technology (from later chapter)[CE1]

4 On “good-enough parenting,” see, for example, Becky Beaupre Gillespie and Hollee Schwartz Temple, Good Enough Is the New Perfect: Finding Happiness and Success in Modern Motherhood (New York: Harlequin, 2011).

5 Margaret Nelson, Parenting Out of Control (New York: New York University Press, 2010).

6 Barbara K. Hofer and Abigail Sullivan Moore, The iConnected Parent: Staying Close to Your Kids in College (and Beyond) While Letting Them Grow Up (New York: Free Press/Simon & Schuster, 2010).

7 See Sonia Livingstone, Young People and New Media (London: Routledge, 2002).

8 On the concept of affordances, or the practices that technologies either curb or make possible, see I. Hutchby, “Technologies, Texts, and Affordances,” Sociology 35, 2 (2001): 441–56.

9 This is a position articulated in feminist theories of the social construction of technology, notably Judy Wajcman, Technofeminism (Cambridge: Polity Press, 2004). Wajcman is interested in how women’s uses of technology relate both to women’s continued experiences of discrimination and oppression and to their prospects for emancipation. Her work is discussed later in this book.

10 Carolyn Marvin, When Old Technologies Were New: Thinking About Electric Communication in the Late Nineteenth Century (New York: Oxford University Press, 1990), 5.

11 The term “gradations of digital inclusion” is introduced in Sonia Livingstone and Elizabeth Helsper, “Gradations of Digital Inclusion: Children, Young People, and the Digital Divide,” New Media and Society 9, 4 (2008): 671–96.

12 Marina Primorac, “F&D Spotlights Widening Gap Between Rich and Poor,” IMF Survey Magazine: In the News, September 12, 2011, available at

13 Roger Silverstone, Eric Hirsch, and David Morley.  Information and Communication Technologies and the Moral Economy of the Household (pp. 15-31).  In Roger Silverstone and Eric Hirsch, eds., Consuming Technologies (Routledge: London, 1992).

14 Mary Field Belenky, Blythe McVicker Clinchy, Nancy Rule Goldberger, and Jill Mattuck Tarule, Womens Ways of Knowing: The Development of Self, Voice, and Mind (New York: Basic Books, 1997).

15 My favorite book in this regard is religious studies scholar Robert Orsi’s Between Heaven and Earth: The Religious Worlds People Make and the Scholars Who Study Them (Princeton, NJ: Princeton University Press, 2006).